Coaching Services Addendum

Last Updated: November 12, 2025

This Coaching Services Addendum (“Addendum”) supplements the Terms of Service at lizbullardwrites.com and sets out the coaching agreement between Ebullard Counseling Inc, doing business as Liz Bullard Writes (“Coach,” “Company,” “we,” or “us”) and the client who signs this Addendum (“Client,” “you,” or “your”). By signing this Addendum and submitting payment, the Client agrees to these terms.

1. Services

• Scope: Coach will provide coaching services as agreed in writing (e.g., one‑on‑one coaching sessions, group coaching, workshops, or retreats) described in the applicable program materials or invoice (“Services”).
• Coaching Nature: Coaching is a collaborative, forward‑looking relationship focused on setting and achieving goals. Coaching is not therapy, medical, legal, financial, or other professional advice.

1. Scheduling and Use of Sessions

• Scheduling: Sessions will be scheduled by mutual agreement using the Coach’s scheduling process. Client is responsible for booking sessions within the program period.
• Use Period: Sessions must be used within the time period specified in the program description or invoice. If no period is specified, sessions must be used within twelve (12) months from the date of the first scheduled session; unused sessions after that period will be forfeited unless otherwise agreed in writing.
• Inactivity: If the Client does not schedule any session within three (3) months after the first scheduled session, the Coach will attempt to contact the Client. If the Client does not respond within thirty (30) days of that contact, remaining sessions may be forfeited unless otherwise agreed in writing.

1. Client Responsibilities

• Participation: The Client agrees to participate honestly, be open to feedback, and create the time and energy necessary to engage fully in the Services.
• Timeliness: The Client agrees to be on time for scheduled sessions and to notify the Coach promptly of any scheduling conflicts.

1. Fees; Payment Authorization

• Fees: Fees are set in the program description or invoice. The Client is responsible for payment of the full fee regardless of attendance unless a different refund policy is expressly stated.
• Payment Authorization: By signing, the Client authorizes the Company to charge a credit card, cash a check, or initiate payment via PayPal or other agreed payment methods. All scheduled payments must be paid on time.
• Non‑Refundable Policy: Unless expressly stated otherwise in writing, coaching fees are non‑refundable. If the Client cancels Services, the Client remains obligated to pay any outstanding balance.

1. Cancellation and Rescheduling

• Notice: The Coach requires at least 48 hours’ notice to cancel or reschedule a one‑on‑one session. For group sessions or retreats, separate cancellation terms may apply as communicated at registration.
• Missed or Late Sessions: If the Client misses a scheduled session or is late, the Coach will attempt in good faith to reschedule. If rescheduling is not possible, the missed session will be forfeited.
• Forfeiture: All coaching calls, retreat days, or other program benefits expire at the end of the period allowed to use sessions and will not be carried over unless otherwise agreed in writing.

1. Confidentiality; Limits

• Confidentiality: The Coach will treat information the Client specifically identifies as “Confidential” as private and proprietary and will not disclose it except as set out below.
• Limits: Confidentiality does not apply to (a) information required to be disclosed by law; (b) threats of harm to self or others; (c) suspected abuse of a minor or vulnerable person; or (d) information needed to defend legal claims. The Coach may consult with legal or professional advisors about confidentiality questions without disclosing Client‑identifying information.
• Required Disclosures: The Coach may also disclose Client information to contractors (e.g., technical support, payment processors) who are bound to confidentiality for the purpose of providing Services.

1. No Guarantees; Results

• No Guarantee: The Coach makes no guarantees regarding specific results. Any testimonials or examples do not constitute a promise of similar outcomes.
• Client-Driven Results: Success depends on the Client’s commitment, effort, background, and other factors.

1. Professional Boundaries; No Therapy

• Not Therapy: Coaching is not a substitute for psychotherapy, counseling, or other mental health care. If the Coach determines the Client needs therapy or other professional care, the Coach will recommend appropriate referrals.
• Emergencies: The Coach is not available for crisis support. In the event of an emergency or immediate risk, the Client should contact emergency services or a licensed mental health professional.

1. Termination; Unprofessionalism

• Termination by Either Party: Either party may terminate Services in writing. Termination does not relieve the Client’s obligation to pay any outstanding fees unless otherwise agreed in writing.
• Termination for Unprofessionalism: The Coach may limit, suspend, or terminate the Client’s participation without forgiving remaining payments if the Client becomes disruptive, abusive, or otherwise unprofessional.

1. Intellectual Property; Use of Materials

• Coach Materials: All course materials, templates, recordings, and resources provided by the Coach are the Coach’s intellectual property and are for the Client’s personal use only.
• Restrictions: Client may not copy, distribute, resell, create derivative works, or publicly share Coach materials without prior written consent.

1. Feedback; Testimonials

• Use of Feedback: By providing feedback or testimonials, the Client grants the Coach a perpetual, worldwide, royalty‑free license to use such feedback or testimonial for marketing and promotional purposes. The Coach will obtain consent before using Client’s full name or identifying details.

1. Limitation of Liability; Disclaimer

• Disclaimer: The Services are provided “as is.” To the fullest extent permitted by law, Coach disclaims all warranties, express or implied.
• Limitation of Liability: Coach’s liability for any claim related to the Services will not exceed the amount the Client paid for the Services in the 12 months preceding the claim. Coach will not be liable for indirect, incidental, special, consequential, or punitive damages.

1. Indemnification

• Client agrees to indemnify and hold harmless Ebullard Counseling Inc d/b/a Liz Bullard Writes, its officers, agents, and employees from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of the Client’s breach of this Addendum or misuse of Services.

1. Governing Law; Venue

• Governing Law: This Addendum is governed by the laws of the State of Connecticut.
• Venue: Any dispute will be brought in state or federal court in Hartford County, Connecticut.

1. Force Majeure

• Neither Party will be liable for delays or failures due to events beyond reasonable control (e.g., natural disasters, pandemics, cyber‑attacks). Affected Party will promptly notify the other Party; obligations are suspended until the event ends.

1. Modification

• We may modify this Addendum from time to time. Modifications will be effective upon posting to lizbullardwrites.com or emailing the Client with notice of amendment.

1. Entire Agreement; Severability; Waiver

• Entire Agreement: This Addendum, together with the Site Terms of Service and any program‑specific documents, constitutes the entire agreement between the Parties.
• Severability: If any provision is held invalid, the remainder stays effective.
• Waiver: Failure to enforce any provision is not a waiver of future enforcement.

1. Acceptance

• By submitting payment and scheduling sessions, the Client acknowledges they have read, understand, and agree to be bound by this Addendum